Frequently Asked Questions (FAQs)
How do I find out what costume size I need to purchase?
How do I find out if an item is in stock?
Can I pre-order an item out of stock?
How do I purchase an item?
Can I have a different shipping and billing address?
Is your ordering Secure?
What methods of payments do you accept?
Do you accept cash or check?
I cancelled my order before you process it; Why is the charge still showing on my Credit card?
|SHIPPING AND CHARGES |
What are your shipping charges?
Which country do you ship to?
Do you ship to a POBox, APO,FPO?
How can I check the status of my order?
How can I add another item to an order that have already been submitted?
Can I find out which day my order will be delivered?
|EXCHANGE & RETURN POLICY |
Can I return my order?
How long will it take to receive my refund?
How can I exchange a costume?